Authentic community
and tactical resources
for key leaders

Working closely with an entrepreneur has its own specific set of challenges. Ops is designed to help these critical leaders thrive in that role.

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Who is it for?

Ops is for the person who...

Is in charge when the boss is on vacation
Has one title but three jobs in the company
Is essential to helping the company function

Typically these roles have titles such as Office Manager, Executive Assistant, Operations Coordinator, etc.

Sound familiar? Ops is for you.

I enjoyed the connection with others and seeing the similarities in our roles even though we were in different industries.

- 2023 Ops Participant

How to Get Started

It starts with:

Intensive

The Intensive is a 3-day course that will cover the most important topics pertaining to operational roles. Each day will consist of a morning session, lunch, an afternoon session, and group exercises.

We will use two assessments, the FIRO-B and Thomas-Kilmann Conflict Mode Instrument, to aid in our discussions.

Here are the topics covered:

Personal Leadership
Being a Linchpin
Effective Conflict
Leading Change
Bringing Structure to Chaos
The Big Shift

All sessions are held at The Lume from 8:30am - 4:30pm. The cost for the Intensive is $1,350.

Here are the dates for the next Intensive:

February 29th
March 28th
April 26th

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If you complete the Intensive, you will:

Build a network with other key leaders
Better understand how to work with entrepreneurs, owners, your supervisor, and your team
Learn ways to optimize communication and grow in your role
Learn how to better manage yourself and others
Become an even more valuable employee/partner/collaborator

Want to keep going?

Council

When you’ve completed the Intensive, Council meetings are held once a month as ongoing support for participants. These groups will be a mixture of previous Intensive participants and create more opportunities to meet other operations professionals.

These monthly meetings are 90 minutes long and include a shorter discussion, but mostly create space for participants to present challenges they’re experiencing to the group and receive feedback. We facilitate these in 15 minute increments called Speaker Spotlights.